Q: How long does shipping take?
A: Please allow 24-48 hours production time for your order to ship, average shipping times are 3-7 business days excluding holidays.
Tracking numbers will be updated 3-5 business days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at firstname.lastname@example.org.
Q: What happens if I don’t receive my order on the delivery date?
A: If you don’t receive your order on the delivery date, please give it a at least a week then reach out and we’ll find a solution.
Q: What currency are the prices do I see in the site?
A: All prices are in USD.
Q: Do you accept returns?
A: WE DO NOT ACCEPT RETURNS, EXCHANGES OR CANCELLATIONS, However if you have a problem with your order please reach out so we can find a solution.
Q: I have entered an incorrect address what do I do now?
A: If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at email@example.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Q: I have a question that wasn't answered, can you please help?
A: Absolutely! Please call us at 215-720-1203 and we'll answer to your question. If you want to email us at firstname.lastname@example.org we'll be happy to assist you in any way we can. We do receive many emails, If you wish to get a prompt response please attach your order number and address your problem clearly.
Q: Are the teas loose or bagged?
A: All teas are loose herbs which means you’ll need a tea strainer.
Q: How long to steep the tea?
A: You should steep tea 5-10 minutes.
Q: Can I drink two teas at the same time?
A: Absolutely! If you drink the mucus blend in the AM, you can drink the blood cleanse/iron/womb tea in the afternoon or evening it’s totally up to you.
Q: How much herbs come in each blend?
A: The weight of each herbal blend varies. Please check the description before purchasing.
Q: Can I use herbs after they’ve been steeped?
A: Absolutely! Once you steep your herbs, strain, then add water and repeat the process. You might to add in a extra teaspoon.
Q: Do you offer Wholesale?
A: We currently do not offer wholesale.
Q: Can I drink your tea while pregnant?
A: Most blends are not made for pregnant women however, we can custom a blend if you are pregnant or nursing. Please send us a message if you would like a custom blend.
Q: Will the tea interfere with my medication?
A: The tea shouldn't interfere with your medication as long as you drink the tea 2 hours after you take your medicine.
Q: Which tea will give my body a full detox?
A: We suggest you start with the colon cleanse and mucus blend for starters. If you would like a full cleanse you should try our full detox package.
Q: How do I know which tea is best for my condition?
A: Majority of our teas and supplements are self explanatory and you can find the information about each product in their description. If you still need help feel free to call us at 215-720-1203 or schedule a free consultation
Q: How do I schedule a consultation with Ms. Jey?
A: Please visit our website and click our consultation link in the sidebar menu and there you can schedule a free 15 minute consultation.